bingoplus | Privacy Policy — How We Protect Your Data

1

Introduction & Scope

BingoPlus (referred to as "we", "our", or "the platform") is an online sports betting and gaming service provider. We hold our users' privacy in the highest regard and are committed to protecting their personal information at all times.

This Privacy Policy explains what information BingoPlus collects about you, how it is used, who it is shared with, and what rights you have over your data.

This policy applies to all of the following:

When you use the BingoPlus website (bingoplus-baji.com).
When downloading and using the BingoPlus mobile app.
When you register for or log in to your account.
When you reach out to our support team.
When you participate in any BingoPlus service or promotion.

Our commitment: BingoPlus never sells your personal data. Your information is used solely to provide you with a better service.

2

What Information We Collect

BingoPlus collects several types of information — either provided directly by you or gathered automatically. A full breakdown by category is provided below.

Personally Identifiable Information

Data Type	Example	Mandatory
Full Name	Name provided on the registration form	Yes
Mobile number	Active Bangladesh mobile number	Yes
Date of Birth	For age verification	Yes
Email address	For communication and security	Optional
National ID / Passport	For KYC verification	Yes on Withdrawal

Financial Information

Mobile banking number (bKash, Nagad, Rocket).
Transaction history — records of deposits and withdrawals.
Betting history and balance information.

Automatically collected data

IP address and device information.
Browser type and operating system.
A log of which pages you visited on the site and for how long.
Browsing patterns collected via cookies.
Referral source and session data.

3

How We Collect Your Data

BingoPlus collects your information in several ways. Below is an explanation of what type of data is gathered through each method.

Directly from you

When completing the registration form.
When submitting documents for KYC verification.
When you contact us via chat or email with our support team.
When you participate in any promotion or survey.

Through Automated Technologies

Cookies & web beacons — to improve site performance and enhance the user experience.
Log files — an automatic record of every request made to the server.
Analytics tools — to understand overall usage patterns.

BingoPlus never collects your data without consent. By creating an account, you are considered to have agreed to this policy.

4

Purpose of Data Use

BingoPlus uses your data only for specific, legitimate purposes. Details are provided below.

Service Operations & Improvement

To create, manage, and secure your account.
To process bets, deposits, and withdrawals.
To analyze usage patterns and improve the quality of our service.
To gather user feedback on a trial basis before launching new features and games.

Security & fraud prevention

To detect unusual activity on your account.
To comply with Anti-Money Laundering (AML) regulations.
To detect and disable multiple accounts belonging to the same person.
To prevent access by minors.

Contact & Customer Support

To send transaction confirmation messages.
To notify you of important updates, security alerts, and policy changes.
To resolve your complaints and queries.

Personalized Experience

To show you promotions and offers tailored to your preferences.
To suggest relevant sports events based on your betting history.

BingoPlus never uses your information to send spam or irrelevant ads. You can unsubscribe from marketing messages at any time.

5

Data Sharing Policy

BingoPlus does not sell your personal data to third parties. However, information may be shared in limited circumstances, as outlined below.

When data is shared

Payment Processors: Necessary information is shared with bKash, Nagad, and Rocket to process deposits and withdrawals.
KYC provider: Trusted third-party providers are used for identity verification.
Legal Obligations: Data may be disclosed in response to a court order or a lawful request from a government authority.
Fraud Investigation: To assist law enforcement in cases of serious fraud.

Data is never shared

To advertisers or marketing companies.
To competing betting platforms.
For any commercial purpose without your consent.

All third parties that BingoPlus works with are contractually required to uphold our privacy standards. Protecting your data remains our responsibility at all times.

6

Cookies & tracking technologies

BingoPlus uses cookies on its site to help improve your browsing experience. A cookie is a small text file stored on your device.

Cookie Type

Cookie Type	Purpose	Duration
Essential Cookies	Maintaining login sessions, security	Until end of session
Performance Cookies	Monitoring site speed & performance	30 Days
Functionality Cookies	Remembering language, region, and preferences	1 year
Analytics Cookies	Usage pattern analysis (anonymous)	6 months

You can disable cookies through your browser settings, though doing so may affect certain features of the site.

7

Data Retention Period

BingoPlus does not retain your data longer than necessary. However, certain information may be kept for a specified period due to legal obligations.

Active account data — retained for as long as the account remains active.
Transaction records — a minimum of 5 years after the last transaction (in accordance with AML regulations).
KYC documents — 3 years after account closure.
Customer support conversations — 2 years.
Inactive accounts — data is archived after 12 months of inactivity.

Once the defined retention period expires, your data is permanently deleted or anonymised so that you can no longer be identified.

8

Your Rights

As a BingoPlus user, you have several important rights over your personal data. It's important that you understand what those rights are.

Right to Access: You may request to view the information we hold about you at any time.
Right to Rectification: You may request corrections to any inaccurate or outdated information.
Right to Erasure: You may request deletion of your data unless we are required to retain it by law.
Right to data portability: You may request a copy of your data in a readable format.
Right to Restrict Processing: You may object to the use of your data for specific purposes.
Right to opt out of marketing: You can opt out of promotional messages at any time.

To exercise any of these rights, email us at support@bingoplus-baji.com. We typically respond within 7 business days.

9

Security measures

BingoPlus follows the highest industry standards to keep your data safe. Our security infrastructure operates across multiple layers.

All data transfers are secured with 256-bit SSL/TLS encryption.
Data stored on our servers is kept under AES-256 encryption.
Two-Factor Authentication (2FA) is available.
Suspicious login attempts are blocked automatically.
Regular security audits and penetration tests are conducted.
Server rooms are operated under 24/7 physical and digital security.

Never share your password or login credentials with anyone — the BingoPlus support team will never ask for your password. If you notice anything suspicious, contact support immediately.

10

Policy Changes & Communication

BingoPlus may update this Privacy Policy from time to time. If significant changes are made, registered users will be notified via SMS or email, and the updated version will be published on this page.

Continued use of the site after any policy changes will be considered your acceptance of the updated terms.

For any questions or concerns, please contact us:

Email: support@bingoplus-baji.com
Live chat: Available 24/7 via website or app.
FAQ: FAQ

This Privacy Policy was last updated in January 2026. Our Terms & Conditions as well We encourage you to read this as well.

BingoPlus Privacy Policy

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